Privacy Policy
We at
Name and address of the responsible person
The contact person and “person responsible” for the processing of your personal data when visiting this website within the meaning of the EU General Data Protection Regulation (GDPR) is
West Campus 1
76863 Herxheim
info@heo.com
For any questions about privacy in connection with our products or the use of our website, you can always contact our data protection officer.
JS Jursearch GmbH • Eichborndamm 167 • 13403 Berlin • Germany info@jursearch.de
1. Access data and hosting
You can visit our website without providing any personal information. Each time a web page is accessed, the web server simply automatically stores a “server log file”, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.
This access data is evaluated exclusively for the purpose of ensuring
Hosting services by a third party
Within the framework of
This service provider is located within a country of the European Union or the European Economic Area.
2. Contact and Interaction
When contacting us (via contact form or email), your details regarding the processing of the contact request and its processing via the support and ticket system "Freshdesk" will be processed by the provider Freshworks GmbH (hereinafter “Freshworks"), Alte Jakobstraße 85/86, Hof 3, Haus 6, 10179 Berlin, Germany. For customers and for the initiation of the contract we process the data in accordance with Art. 6 para. 1 lit. b) GDPR. Unless you are a customer or the request does not lead to the conclusion of a contract, the processing is based on. Art 6 para. 1 lit. f) GDPR based on our legitimate interests (efficient and fast processing of user requests).
The information recorded by Freshworks is processed on various servers, some of which are located in the United States. Freshworks is certified for the EU-US Privacy Shield, which means that Freshworks has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission. For more information about the Privacy Shield status of Freshworks, see here.
You can view the Freshworks Privacy Policy here.
The data collected by us will be deleted after complete processing of your request, unless we still need your request for the fulfilment of contractual or legal obligations.
3. Data collection and use for contract execution
We collect personal data if you provide us with this in the context of contacting us (e.g. by contact form or email). Obligatory fields are marked as such, since in these cases we need the data for contract execution or to process your contact. The data collected is shown in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract execution and processing of your inquiries. After execution of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this policy.
4. Email newsletter
Email advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact options described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this policy.
The newsletter will be sent as part of the processing on our behalf by a service provider, to whom we pass on your email address.
This service provider is located within a country of the European Union or the European Economic Area.
5. Cookies and web analytics
We use “cookies” on various pages in order to make the visit to our website attractive and to allow the use of certain functions, to display suitable products or for market research. This serves to safeguard our legitimate prevailing interests in the context of a weighing up of interests, in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (“session cookies”). Other cookies remain on your device and allow us to recognise your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found under the following links for the respective browser:
Non-acceptance of cookies may limit the functionality of our website.
Use of Google Analytics for web analysis
This website uses Google Analytics, a web analytics service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter "Google"). Google Analytics uses cookies and similar technologies to help us
Google will process the information obtained through cookies in order to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
You can set your browser, as explained above, configure it so that it rejects cookies, or you can prevent the data generated by cookies and related to your use of our sites in the cookie settings of Google’s privacy policy. Alternatively, you can also prevent the processing of this data by Google, by downloading the browser add-on provided by Google and install it (the latter does not work on mobile devices).
As an alternative to the browser plug-in, you can click on this
Further information can be found in the Privacy Policy of Google Analytics.
Google reCAPTCHA
For the purpose of protection against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service as part of some forms on this website Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google) By checking a manual entry, this service prevents automated software (‘bots’) from carrying out abusive activity on the site. This serves to protect our legitimate interests in accordance with Art. 6
Google reCAPTCHA uses a code embedded in the website, a ‘JavaScript’, as part of the review methods that facilitate analysis of your use of the website, using tools such as cookies. The information automatically collected about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
Personal data is not selected or stored from the input fields of the respective form. Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield. You can prevent the collection by Google of the data generated by the JavaScript or the cookie and data related to your use of the website (including your IP address) as well as the processing of this data by Google, by preventing the running of JavaScripts or the placement of cookies in your browser settings. Please note that this may limit the functionality of our web site for your use.
For more information about Google's Privacy Policy click here.
6. Cookies for online advertising
We also use cookies and similar technologies for advertising purposes. Some of the access data obtained when you are using our website
The legal basis for the data processing described in the following section is Article 6 (1) sentence 1 lit. f GDPR based on our legitimate interest in providing you with
In the following section, we would like to explain more about these technologies and their providers.
In particular, the data collected may be
- the IP address of the device,
- the date and time of access,
- the identification number of a cookie,
- the device identifier of mobile devices
- technical information about the browser and the operating system.
However, the collected data is stored exclusively in an
You can deactivate the option to save these cookies at any time in the system settings of your browser and delete existing cookies. Furthermore, there are
In the following descriptions of the technologies we use, you will find information on the possibilities of opting out of our analysis and advertising measures by means of an opt-out cookie. Please note that after deleting all cookies in your browser or later using another browser
Below we describe the possibilities of opting out of our analysis and advertising measures. Alternatively, you may exercise your opt-out through appropriate settings on the Digital Advertising Alliance or European Interactive Digital Advertising Alliance (EDAA websites, which provide bundled options for opting out from many advertisers. Both sites allow opt-out cookies to deactivate all advertisements at once for the providers listed, or alternatively to adjust the settings individually for each provider. On an iOS device, you can also use the "No Ad Tracking" setting and on an Android
6.1 Google Ads
Our website uses Google Ads (formerly Google Adwords), a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google"). Google uses cookies and similar technologies to show you advertisements that are relevant to you.
You have the option of adjusting settings for advertising references. Limiting these settings will not result in
As only Google has access to your user data, we recommend that you contact Google directly if you want to make requests for information or have other questions about your rights as a user (e.g. the right to delete).
As a registered user of
Furthermore, we recommend that you carry out the personal privacy check provided by Google which you can carry out by means of the activity settings and the setting for
More information can be found in the Google Privacy Policy.
7. Our online presence on Facebook, Google, Twitter, Instagram
Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. Usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor
This privacy policy applies to the following pages / profiles:
Facebook:
https://www.facebook.com/oakiedoakiedice
Twitter:
https://twitter.com/oakiedoakiedice
Instagram:
https://www.instagram.com/oakiedoakiedice
Youtube:
https://www.youtube.com/channel/UCZQGCY_Q8Eg4EHXvkCY6X2w
7.1 Responsibilities
information on the person responsible for subsequent processing as defined by EU General Data Protection Regulation (GDPR) can be found in the first paragraph of this Privacy Policy. If there are shared responsibilities for any of our social media channels, you may refer to this information in the relevant paragraph.
7.2 What data is collected and why are we collecting it?
To communicate with you and offer you our products, you can find us on various social media.
The providers of these media who make these platforms available to us collect and process personal or shared personal data with us.
Heo only processes your data independently under certain conditions, even if these are not collected by the provider of the social network. If
In the following paragraphs, we will inform you in more detail about which data is processed by you in the respective social networks, what purposes this processing serves and how you can
Further information on our handling of personal data can be found in the
7.3 Rights of Visitors and Users
As only the
In case of questions or assertion of your rights to block information or with respect to
7.4 Facebook and Instagram
The European Court of Justice (ECJ) has decided in its judgment of 5 June 2018 that the operator of a Facebook fan page is jointly responsible with Facebook for the processing of personal data.
By visiting or interacting with one of our Facebook fan pages / Instagram fan pages listed above, personal data will be processed by Facebook and
Heo is jointly responsible for the operation of these Facebook fan pages / Instagram fan pages with:
Facebook Ireland Ltd. (hereafter "Facebook"), 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Heo is aware that Facebook processes the data of visitors and users of these Facebook fan page / Instagram fan pages for the following purposes:
- Advertising (analysis, creation of
personalised advertising) - Creation of user profiles
- Market research
Facebook uses cookies to store and further process this information, whether or not you have a Facebook account / Instagram account. Cookies are regularly saved on your device when visiting a Facebook fan page / Instagram fan page. If you have a Facebook profile / Instagram profile and are logged in to this or log in later, the storage and analysis of data
Further details on the use of cookies by Facebook can be found in Facebook’s Data Policy and Cookie Policy as well as Instagram’s Privacy Policy and Cookie Policy.
Cookies are primarily set to show you
The collection of your data by cookies in the context of the use of our Facebook fan pages / Instagram fan pages is not legally or contractually required. This is not required for
Your data may be passed to Facebook Inc. in the US by cookies. Facebook is certified for the EU-US Privacy Shield, which means that Facebook has to comply with a standard of data protection for users in Europe comparable to the European standard issued by the European Commission. For more information on the Privacy Shield status of Facebook, see here.
The transmission and further processing of your personal data to third countries, such as the USA, as well as the associated potential risks, cannot be ruled out by
Analysis of data
Different categories of statistical data about the “insights" relating to the Facebook fan page / Instagram fan page are available for
Total page views, likes information, page activity, post interactions, reach, video views, post coverage, comments, shared content, responses, percentage of men and women, country and city of origin, language, views, and clicks in the store, clicks on route planner, clicks on phone numbers. Facebook
Heo uses this aggregated data to make
Opt-out options (opt-out)
If you have a Facebook account, you have the option to adjust your settings with respect to advertising preferences. Limiting these settings will not result in
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are
Rights of visitors and users
As only Facebook has access to your user data,
As a registered user of
As a registered user of
If you no longer wish to receive information from us in the future and object to the associated data processing, then please cancel the connection between your user profile and the
7.5 Twitter
When you visit our Twitter page, Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 IRELAND (hereinafter referred to as "Twitter"), acts as the operator of Twitter personal information. To find out what data is processed by Twitter and for what purposes it is used, see the Twitter Privacy Policy.
The data collected in this context can be transmitted by Twitter for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the USA, Twitter is subject to the EU-US Privacy Shield, which means that Twitter has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission.
When you use Twitter, your personal information is processed by Twitter - this includes the collection, transmission, disclosure
In addition, Twitter will also process any actions you have taken, such as sharing content, viewing Twitter content, sharing your personal messages with others, GPS data, wireless network information, and your IP address, which will enable you to receive targeted advertising or receive other displayed information.
Heo has no influence or control over the nature and extent of the data processed by Twitter or disclosed to third parties.
Analysis of data
Under certain circumstances, Twitter uses analysis tools for evaluation. Heo only receives specific, non-personal data related to individual Twitter activities from Twitter, such as the clicks on the profile or on individual messages ("tweets"). The data collected by Twitter on analysis tools has not been commissioned by
Even if you have not created a profile on Twitter, "Log Files" Information about the content you view can be processed by Twitter. This is the IP address, Internet or mobile service provider, browser type and version, information about the operating system or the device, the page accessed, the previously accessed page (if you opened the current page via a link and it was not entered directly into the address bar), your location, search terms used (if you have opened the current page via a search engine) and cookie information.
Twitter uses cookies for the storage and further processing of this information, regardless of whether you have a Twitter profile or not. Cookies are regularly saved on your device when you visit a Twitter page or on other websites with Twitter buttons or widgets. If you have a Twitter profile and are logged in to this or sign up later, storage and analysis
Further details on the use of cookies by Twitter can be found in Twitter’s Privacy Policy and Cookie Policy.
The transmission and further processing of personal data of visitors and users to third countries, such as the USA, as well as the associated potential risks for visitors and users cannot be ruled out by
Opt-out options (opt-out)
With a Twitter account, you have the option to adjust your settings with respect to advertising preferences. Limiting these settings will not result in
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are
On an iOS device, you can also use the "No Ad Tracking" setting and on an Android
Rights of visitors and users
As only Facebook has access to your user data,
7.6 Youtube
When you visit our Youtube channel, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Youtube" or "Google"), as the operator of Youtube, processes personal information. The data processed by Youtube and the purposes for which it is used can be found in Google's Privacy Policy.
The data collected in this context can be transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the US, Google is subject to the EU-US Privacy Shield, which means that Google has to comply with a privacy standard for users in Europe comparable to the European standard issued by the European Commission.
When you use Google, your personal information is processed by Google - this includes the collection, transmission, disclosure
In addition, Google will also process any actions you have taken, such as subscribing to channels, videos viewed, evaluation of a video, what content is shared, video commentaries as well as GPS data, wireless network information, and your IP address, which will enable you to receive targeted advertising or receive other displayed information.
Heo has no influence or control over the nature and extent of the data processed by Google or disclosed to third parties.
Analysis of data
Youtube uses analysis tools to
Even if you have not created a profile on Google, "Log Files" Information about the content you view can be processed by Google. This is the IP address, Internet or mobile service provider, browser type and version, information about the operating system or the device, the page accessed, the previously accessed page (if you opened the current page via a link and it was not entered directly into the address bar), your location, search terms used (if you have opened the current page via a search engine) and cookie information.
Youtube uses cookies to store and further process this information, whether or not you have a Google profile. Cookies are regularly stored on your device when visiting a Youtube or Google page or on third-party websites with Google buttons or widgets. If you have a Google profile and are logged in to this or sign up later, storage and analysis
Further details on the use of cookies by Google can be found in the Privacy Policy and Google’s Cookie Policy.
The transmission and further processing of personal data of visitors and users to third countries, such as the USA, as well as the associated potential risks for visitors and users cannot be ruled out by
Opt-out options (opt-out)
You have the option of adjusting settings for advertising references. Limiting these settings will not result in
You can deactivate the option to save the set cookies and the associated collection of your personal data at any time in the system settings of your browser and delete existing cookies. Furthermore, there are
Furthermore European users have the ability to prevent the placement of cookies by Google on the European Interactive Digital Advertising Alliance (EDAA_ website.
On an iOS device, you can also use the "No Ad Tracking" setting and on an Android
Rights of visitors and users
As only Google has access to your user data,
Furthermore, we recommend that you carry out the personal privacy check provided by Google which you can carry out by means of the activity settings and the setting for personalised advertising.
8. Contact information and your rights
As a person affected, you have the following rights:
- in accordance with Art. 15 GDPR, the right to demand information about your personal data processed by us in the scope specified therein
- in accordance with Art. 16 GDPR the right to immediately demand the correction of incorrect or completion of personal data stored by us
- in accordance with Art. 17 GDPR the right to demand the deletion of your personal data stored by us, unless the further processing is required
- to exercise the right to freedom of expression and information
- to fulfil a legal obligation
- for reasons of public interest or
- is required to assert, exercise or defend legal claims
- in accordance with Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you
- the processing is illegal, but you oppose its deletion
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
- You have objected to the processing in accordance with Art. 21 GDPR
- according to Art. 20 GDPR the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible
- according to Art. 77 GDPR the right to complain to a supervisory authority. In general, you can contact the supervisory authority at your usual place of residence or work or our company headquarters
For questions concerning the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the above contact options.
Right of objection
To the extent that we process personal data as explained above in order to safeguard our legitimate prevailing interests, in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.
After exercising your right to object, we will not continue to process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.
9. Status of information
Status of information / last change: 10.07.2019